How to build relationships, avoid misunderstandings and make the sale
Dealing with Culture in the Marketplace is ideal for insurance companies working with multi-cultural populations.
Through facilitation, discussion and exercises, the participants explore their own and other cultural perspectives and how those perspectives influence communication, working styles, values, decision-making and attitude toward risk.
We cover tips and tools for navigating business and social situations regardless of the culture or cultures involved.
This workshop will provide your employees with the skills to:
Adjust to another culture without setting aside personal values.
Identify possible communication issues.
Avoid giving or taking offense.
Blend comfortably in foreign or multi-cultural gatherings
Identify locus of decision making and attitudes toward risk that may help them tailor their product and presentation correctly