General Information

What makes Dynamic Interchange different from other training companies?

Our focus on practical application.

At Dynamic Interchange, we take pride in creating learning experiences that relate directly to on the job issues. While we first teach the theoretical aspects of a concept or skill, we then practice the skill using real life situations from the work place. In fact, participants are invited to bring issues to class so we can apply the material to their current work.

Rather than “time out” for a workshop, participants are able to complete some of their work while learning to apply the new skills and solve challenges.

What is the difference between a lecture and a workshop?

Our workshops provide skill-building, practice and practical application. Participants don’t just learn a new concept; they learn how to put the new concept to use while receiving coaching and feedback from an expert facilitator.

We created our lecture series to meet the needs of larger audiences who need familiarity with the subject, but don’t need to apply skills. Our lectures provide valuable information, but they focus on the transfer of knowledge rather than skill.

As an example: sitting through a lecture on tennis will provide you with knowledge of the game, attending a tennis lesson will help you build the skills to apply that knowledge and improve your ability to succeed.

If we schedule a workshop from your catalog, will it be customized?

All of our work is customized to one degree or another because we always use work examples to practice skill building. At the customer’s request we can also create new exercises and case studies specific to your industry and company. The degree of customization is up to you.

Can Dynamic Interchange design, build and deliver a workshop specific to our industry and company?

Yes. The courses “Critical Thinking Skills”, “Negotiation Skills for Case Managers” and “Culture in the Workplace” were all created and delivered based on learning objectives supplied by different customers. We have also worked with the California Worker’s Compensation Institute to create a training program for changes in the law, and with the American Medical Association to create a training program for physicians to help them understand and apply the Disability Guidelines published by the AMA.

We start with your objectives. What skill or knowledge would you like your employees to be able to demonstrate upon finishing the workshop? Then we create learning points for your review. Once you have agreed to the objectives and learning points, we build content and exercises to teach the skill or knowledge you require.

We teach one “rough draft” workshop to ensure that the materials are clear and meet your needs.  Then we finalize the material, and advise you on an implementation plan for the course work.

Thereafter, we facilitate workshops for you,  or we can facilitate a “train-the-trainer” session to teach the material to designated employees, who then become your in-house trainers.

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